Refund and Returns Policy

Refund & Returns Policy for OddballViews.com

Last updated: July 5, 2025

This Refund & Returns Policy applies to all purchases of original art prints, apparel, and other products sold through https://oddballviews.com/. Please read carefully to understand your rights and our procedures.

1. Overview

We want you to be delighted with your Oddball Views purchase. If you’re not completely satisfied, you may be eligible for a return or refund under the terms below.

2. Eligibility for Returns

To qualify for a return:

• You must request a return within 30 days of the delivery date.
• Items must be unused, in their original condition, and with all tags, labels, and packaging intact.
• Custom or made-to-order pieces (e.g., personalized prints) cannot be returned unless defective.
• Sale items marked “Final Sale” are not eligible for return or refund.

3. How to Request a Return

1. Email us at support@oddballviews.com with:
   • Your order number
   • Item(s) you wish to return
   • Reason for return
2. We’ll reply within 2 business days with a Return Merchandise Authorization (RMA) number and detailed instructions.
3. Pack the item securely—including the original box and packing materials—and write the RMA number prominently on the outside.
4. Ship to the address provided in our RMA email. You are responsible for return shipping costs, unless the item arrived damaged or incorrect.

4. Damaged or Defective Items

If your order arrives damaged or you receive an incorrect item:

• Contact us within 7 days of delivery at support@oddballviews.com.
• Include clear photos of the damage or error.
• We will cover shipping costs to have the item returned or arranged for local pickup.
• Upon inspection, we’ll send you a replacement or issue a full refund, including original shipping charges.

5. Refund Processing

• Once we receive and inspect your return, we’ll notify you of approval or rejection via email.
• Approved refunds will be processed to your original payment method within 10 business days.
• It may take additional time for your bank or credit card company to post the refund.

6. Exchanges

• Exchanges are subject to stock availability.
• To exchange, follow the return procedure above and place a new order for the replacement item.
• We will refund or credit the difference in price, if any, once we receive your returned item.

7. Shipping Returns

• Customer-Paid Returns: You cover shipping and any insurance. We recommend using a trackable service.
• Company-Paid Returns: For damaged/incorrect orders, we provide a prepaid return label.

8. Optional Store Credit

If you prefer store credit over a refund:

• Indicate “Store Credit” in your return request.
• Once approved, we’ll issue a credit code valid for 12 months toward any future purchase.

9. Contact Information

For questions about returns or refunds, contact:

Oddball Views Support
Email: support@oddballviews.com
Address: Holtsville, NY, 11742, USA

Thank you for shopping with Oddball Views. We appreciate your support and strive to make every experience exceptional.